So today I had a great day at work for the most part. It was slow, but not too slow where I didn’t make money, just the kind of slow where I could totally VIP every table. You know where you have those days when you are like …Damn I’m a good server, yeah it was like that. Until this two top ruined my buzz. I had given them excellent service the whole meal, ran their card and asked if they’d like more coffee anything else yadda yadda. No, they didn’t, eveything was great thank you blah blah. So the gentleman left and the lady stayed at the table talking on the phone. Her back was to the restaurant facing out the window. I had one other table at this point directly beside them that I was periodically checking on but other than that nothing else at the moment. So at our restaurant our managers like us to stay visible and not in the back so I was at the front talking to my hostess, greeting other guests as they walking in or out. As I stood up at the front I was facing my section so I could see the tables in my peripheral because the second table was eating still and I wanted to know when to clear the plates. The lady at the first table continues to talk and talk on the phone with her back to us. Then my hostess gets a phone call from this particular lady who says she’s been trying to flag someone down for 20 mins and wants assistance. I obviously know this isn’t true because I have been staring at her back for 15 -20 mins at least. I go over and ask her what I can assist her with and she proceeds to reem me for not coming over to her for 20 mins and not paying attention to her flags. I explained that I had been up at the front watching my section the whole time and had not seen her make a gesture and also had not wanted to interrupt her phone call after she had said she didn’t need anything else. She had wanted a box for her minuscule cookie shards left over. WTF?? I just don’t understand why people think I don’t pay attention to what they are doing and feel the need to lie about things. I am paid to take care of guests and basically the only thing I have to do is be responsible for my section which I was watching like a hawk the entire time and had visited the table right next to her numerous times while she was on the phone, she made no effort to flag me down at all. So I brought this beezy a box and she left after I picked up the check I noticed she had furiously scratched out her original tip and lowered it 5 dollars. Kinda ruined my day, sorry lady don’t blame me because you have poor communication skills.
Furthermore, cell phone use in restaurants pisses me off, you aren’t getting greeted until you get the F$*#K off the phone and don’t even think about answering your phone when I’m taking your orders and you make me wait. I have definitely gotten the one minute finger more than once, no not one minute I’m walking away and coming back when you are done .