Diaries Magazine

Communication Lessons III

Posted on the 16 July 2018 by C. Suresh
You know, this wiring diagram idea of human reactions really had something in it. I know, I have not had much success with my phrases but I think that there are these words that act like buttons that evoke defined reactions.
My friend has a theory about it. The chap says people really hate thinking, it is too much hard work, and especially when it comes to judging other people. Like, yes, people do love judging other people, it makes such a nice change from being criticized yourself, but to try to make a good job of it is just too tiring. So, they find it simpler to judge them based on the words they use, which is easier to identify, than the meaning of what they are saying. The latter, after all, means that you have to hear everything they say as well as understand...and who has the inclination to listening to others when you can keep talking yourself?
To be sure, there are some words which you think are sufficient to express some emotions, especially when you do not actually feel that way. Like, "Please get me a cup of coffee" is supposed to be a request, even when you snap it like a general telling his orderly to get him one. AND, if the other person is fool enough to say, "Who do you think I am - your servant?", you can always feel injured and say, "I was requesting you. I said 'Please', didn't I?"
Like saying, "Sorry", as you bull your way through a crowd to get ahead, in a tone that as good as tells the other guy that the only thing you are sorry about is that you did not stomp him into the ground while you were at it. Of course, you were being apologetic about it since you said, "Sorry"!
Yeah, those are cases where YOU think that they are effective buttons but the other fella does not, but, as my friend said the other day, these buttons fail only when you try to evoke positive emotions in the other guy. Comes to the negative emotions, though,...
Take these so-called 'politically correct' words, for example. I have always had the feeling that, when humanity gave up on making people THINK and FEEL the correct way, we decided to stop with ensuring that it was done in how we speak. Which sort of accounts for the fact that these politically correct words keep changing from time to time - what was politically correct, yesterday, becomes incorrect today because the underlying negative emotions - contempt, hate, whatever - still remain, and transfer themselves to the new word with the same felicity with which they infected the old.
But, as usual, the 'politically incorrect' words can act like buttons to evoke outrage, anger and outright hate. It does not matter that the word may be used by mistake while the tone and substance of the rest of what is said clearly shows that the speaker did not intend any contempt/hate/anger. In fact, with people who seem to work mainly on the button principle, you are better off when you spew contempt using politically correct words rather than express respect using the politically incorrect ones. Goes to show that with most of humanity, form trumps substance any given day.
And I with my trenchant opposition to jargon...I dread the day when I, with not a derogatory thought in my mind, say something like, "He turned a deaf ear to all my pleas...", and get jumped on for not saying, "He turned an aurally challenged ear to all my pleas...". Or should it be "He turned a differently-abled ear to all my pleas...", now?
AND before you start jumping on me for my 'insensitivity', let me clarify that being challenged or differently-abled is not something I look down upon. I only have respect for anyone who can handle any of the curve-balls that life throws at her and lead a meaningful life. The point is that, if we thought of any of that on the same lines as, say, having black or brown eyes, if the thoughts had been politically correct always, words like 'deaf' would have been seen as no more contemptuous than words like 'brown' (AND, before you say it, I do know that in some contexts even 'brown' can acquire derogatory status). AND, if those thoughts never do become politically correct, we shall always be hunting for newer and newer politically correct words, because we shall keep transforming the new words into terms of contempt from the very moment they are devised.
Thus, giving the button-driven guys more and more chances of feeling outrage. AND, since outrage is what seems to drive most of social media, maybe that is seen as a good thing.
About time I hunted for a secluded cave for myself, I suppose!

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