Self Expression Magazine

Conversations With Our Customers: The Complaint

Posted on the 21 January 2015 by Lee Bemrose @LeeBemrose
So we got a complaint in the cafe today. Apparently a customer didn't really like our Mexican tacos very much because of the rich, smoky flavor (that would be the chipotle in amongst all the other ingredients). She also found the soft tacos wraps to be a bit too... (struggles with what she is trying to say)... a bit too authentic. Apparently she was expecting - from our Mexican soft tacos - something "a bit more Australian."
Some complaints, you can live with. Like the time in our catering years when someone complained that our blue cheese had a bit of mold in it.
Love humans sometimes. They can be hilarious.

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