Getting There
I am no fan of escalators so I try and avoid the tube if I can so I booked the extra trip from Victoria coach station straight to Stratford which added a couple of pounds on to my trip from Dorset. It also gave me a lovely drive right through the city at night and drops you just off of Stratford High St, at the station. I jumped in a cab which cost £5 but this was only because I had heavy luggage - otherwise its about a 10 min walk to the hotel.
Check In
Fast, friendly and efficient. Nice reception area, clean and bright with a large seating area (also used for meals) and a bar.
1 lift was out of order so it was a wait but negligible.Staff
Always happy, friendly and smartly dressed. I didn't come across one miserable staff member in 3 days from the cleaning staff to the concierge - they were all excellent.
Room
I was on the 6th floor and the room was small and basic. Clean, Tidy and very comfortable. Hanging space, TV, shelving for clothes. Hairdryer. No in room safe but there are some in the foyer to use.
Bathroom had a lovely shower with small sink area and toilet.Food
Breakfast was excellent. Great choice of cereal, fruit, toast and condiments, cooked breakfast. Self service.
Even though I had to leave extra early there was enough of a selection to make sure I ate properly each day.Pricing
£112 per night for 2 adults, this is approx and does vary
The bar was reasonably priced for London.Location
Near the Excel, the DLR and tube (Jubilee Line from Canning town via DLR) So very accesble to most areas.
Score
So overall for Hotel accommodation 8/10
Food 7/10Staff 9/10
Concierge 10/10
Bar 8/10
Internet Cost 1/10 (ridiculous)
I would totally recommend this hotel if you are after somewhere friendly, clean and comfortable. For the Excel it is easily accessed and if you are attending an event there - perfectly positioned. Lovely staff, Great hotel! Thank you Holiday Inn!