- The first week mainly deals with the differences between print and web content. It focuses on the fact that readers on web mainly scan the pages while printed content are thoroughly read. This makes the placement of information vital for web content writers. Additionally Frankie also asks us to create hypothetical user profiles and rate their reactions to the pieces of content we write. She illustrates these with her own examples and really nails the importance of understanding our readers and customers. There were additional reading pieces which analysed and showed that people scan webpages in an F shaped pattern.
- The second module began with Frankie defining the required qualities in a post. That is every post should be
1) Relevant and Useful to the reader
2) Current and Consistent
3) Scannable and Findable
4) Simple and Interesting
She explains each of these in separate videos and shares examples of well vs badly written content.
She also gives tips on changing of voice and writing styles to make content more appealing to the reader.
- A content which is very popular need not make use of plain writings only. In the third module Frankie introduces the concepts of lists, forms, images and videos with special emphasis on keywords and headings. She stresses that their additions would bring about more interaction from the user as no one is interested in seeing a drab article of 600 words long. It is thus necessary to get our creative juices flowing and bring in images, bold headings and other similar structures to capture the reader's attention.
- The last module gives finishing touches to the course. It deals with content strategies, web governance and style guides. While these may not sound quite important, they focus on the consistency of the posts and thus are very useful when many people are writing on the same website.
The course is pretty well structured and the short videos are a treat for those who are pressed for time. There are certificates for people who clear over 50% of the quizzes held each week. However I was surprised by the lack of writing assignments, this is one course which warrants for grading based on how better a writer the student has become. Even if they don't have the technical support to do this, they should at least increase the difficulty of the quizzes as the basic questions are just too easy for everyone.