You’ve read and heard about the many advantages of outsourced medical billing. But are you ready to hear about some of its not so good sides?
1) Loss of control over the staff. For one, not having the direct supervision to the work may typically place the health office managers in a weak position. Usually, this is the main reason why managers are reluctant to outsource since in a way, they lose control of their medical billing employees.
2) May risk patient satisfaction. Normally, patients prefer being able to come into the office of their doctors in order to talk about the details of their bills and settle their payments. It’s easier to create a relationship with clients on a more personal level that only the in-house process only can give as opposed to being outsourced to other companies. With outsourced medical billing, it can change all that. Patients would probably be less thrilled to know with the service they’ll experience when they could now only talk about urgent and important concerns over the telephone.
In the end, there will always be pros and cons to everything. Same thing goes with your outsourced medical billing. You just have to take your time to research about the company before coming up to a decision.
