Last week at my day job, where I am essential a team lead, I actually learned something. LOL Ok, it's not that shocking. I do learn things at work often enough. But, not things that I actually feel excited about. Then there was an email inviting us to attend a monthly voluntary training. The topic was leadership and I felt excited. This was one of those rare opportunities where I could learn some life skills in addition to my day job skills.
I went to the training and it was good. There was only room for 25 people. I wish the entire workforce could have attended. The training was an hour. I came away feeling good about the leadership skills I already possessed and like I got a few pointers on how to be better. And where else would I share those pointers but here?
- Keep in mind that it takes a lot to build credibility and not a lot to lose it. If you act one way in public and another in private you will lose credibility quickly. Be consistent.
- Have high standards and empower people. However, don't set them up to fail by giving too much responsibility too quickly. Let small jobs progress to bigger jobs.
- Competence + Motivation + Attitude = Success. You can teach competence and try to foster motivation but a positive attitude must come from within. When all three are present you will get successful outcomes from the people you are leading.
- Self improvement is essential. Never think you are a good enough speaker, writer or listener. There is always room for improvement.
- Do not rush to make decisions. Ask yourself, do I have to make a decision now, do I have enough information.
- Use email efficiently. Emailing someone is not the same as getting work done. When things are important or urgent call or speak in person and use email as a way to share information. Keep your emails short and BLUF - state the Bottom Line Up Front. If your email correspondence starts to resemble a text or IM conversation it is time to pick up the phone or schedule an in person meeting.
- Be accountable. Don't have a CYA (Cover Your Ass) attitude. When things go wrong look first for weaknesses in the process before blaming people.
- Give praise in public and criticism, no matter how constructive, in private.
- Remember, you are only as good as the last thing you did. Leaders also need to produce good work.
In what roles do you serve as a Leader? What Leadership tip can you add to the list?